No matter what time of day, no matter what time of year, we remotely monitor and maintain your IT. Even on Christmas Day and New Year’s Day. We look after your devices, your infrastructure and your employees. Choosing us means you are partnering with IT experts who can provide everything from helpdesk support to backup and business continuity, all while helping you comply to ISO best practices.
IT helpdesk
Offering friendly, responsive and knowledgeable support
This is a big one. How many times have you raised a “ticket” with IT support only to feel like the IT team is ignoring you? We don’t do that. When problems occur, we understand you need help fast. We don’t leave you hanging, and we’ll fix problems quickly.
Remote system management
Supporting your IT infrastructure, applications, devices and storage
Nobody wants problems. But they do occur. And we work quickly to detect them and fix them before they escalate and cause you a big headache. How do we do that? We keep a watchful eye on your systems by continuously monitoring your systems remotely 24×7, including physical servers, virtual servers, Active Directory, workstations, storage and much more. That means we reduce the risk of unplanned downtime, which nobody wants.
Changes and upgrades to systems and equipment
Getting you the tools you need
If you’ve ever had to manage multiple tech vendors, you’ll probably have found them time consuming and frustratingly confusing. We have strong partnerships with all kinds of leading vendors — each of whom offer different strengths — and we have the experience and relationship with them to get you better pricing, terms and conditions. And because we’ll understand your business better than they do, we won’t recommend things we know won’t work just for the sake of making a sale. We also understand that when you start working with us, you’ll probably have partnerships with multiple vendors already. We can become your point of contact for your current suppliers and handle any support issues on your behalf — so you can focus on your business.
