We understand how crucial a working telephone system really is for a small business. Missed calls from downtime or dropped calls from someone not knowing how to transfer a call can result in lost business or an irritated client. We make sure we have a system that works for you, and we’ll train you and your people how to use it.
Voice calls over a telephone line
Although not many companies use PBXs any more, because PBXs limit you to just voice calls over a telephone network, they’re still a part of our mix and if the right scenario arises, we’ve not forgotten about them!
Voice calls over the Internet
Many small businesses have moved over to IP PBX, which is similar to a traditional PBX except you can do calls over the Internet as well as through a traditional telephone line. The benefit of that is that you can make take calls from your laptop and not tie yourself into any particular phone company.
Unified voice and video calls over the Internet
“Unified communications as a service” (UCaaS) combines the traditional capabilities of PBX and IP PBX phone systems with video conferencing technologies, so everything works together all from the same system.